We are at the RIU in MONTEGO BAY, JAMAICA. There was a problem with the rooms not matching the descriptions we booked and I was treated poorly by the hotel management and staff.
I tried to talk to the Apple Vacations representative Galleon at the resort and he clearly showed me that he had "NO WORRIES" when it came to helping me solve my problem. This trip has turned into a nightmare and the staff is showing hostility towards our group since the disagreement. DONT COME HERE! TRUST ME, THE LOCAL ARE SO AGGRESSIVE AND THE WORKERS WILL TURN ON YOU IN A HEARTBEAT.
My sisters phone was stolen and the person tried ransom for it. My name is Jake Gundrum and I am a Iraq war vet, college graduate, hard working man, family man, and you need to take my advice. Apple Vacations only wants your money and once you pay, you are left to the ignorant hotel staff to deal with. TRUST ME, YOU AND YOUR FAMILY ARE NOT SAFE HERE AND DON'T THINK FOR A MINUTE THAT APPLE VACATIONS CARE ABOUT YOU BECAUSE THEY DON'T, I AM WRITING THIS FROM HOTEL RIU IN MONTEGO BAY IN THE LOBBY.
I AM HERE UNTIL 3/25/2012 AND I AM AFRAID FOR THE SAFETY OF MY FRIENDS AND FAMILY WHILE WE ARE HERE. PLEASE, TRUST ME, THINK ABOUT THE SAFETY OF YOUR FAMILY!!!!!!!!