2.8
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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If I go somewhere I respect rules; well they don’t at riu Vallarta. There were more kids in the adult pool than the separate kids pool .

There were people drinking out of glass bottles at pool and everyone just doing what they wanted. And since when can you save every chair around the pool by 7 am and no one around, I’m sorry but that’s insane. The kids around the bar areas all day and night was insane. They shouldn’t be around the bar and be able to stay up till midnight or longer running around.

Then my room had black mold, leaked water and cracked tiled in bathroom.

I’ve been sick n highly allergic to mold so that was my vacation. This place needs to have some order and rules for people to follow not just be animals

Review about: Riu Sanitary Conditions.

Reason of review: Sickness .

Monetary Loss: $300.

Preferred solution: Full refund.

I liked: Bar staff.

I didn't like: Food, Room was damp.

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